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| Vaccination Policies: |
- Roxbury Pediatrics will not care for families who refuse all vaccinations.
- We are flexible in the vaccination schedule, and will always spend time counseling families on the importance of childhood vaccines.
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| Financial policies: |
- We value your time and expect you to value ours. Any appointment missed or cancelled without 24 hours notice will be subject to a $50 missed appointment fee.
- We will bill your insurance carrier for all covered services if you are covered by a plan that we contract with as participating providers. You are required to pay for all co-payments at the time of your visit. We are currently contracted providers with Anthem Blue Cross PPO, Blue Shield PPO, Cigna PPO, and Aetna PPO.
- For patients with no insurance coverage or with insurance where we are not a contracted provider, payment is due at time of service. We accept cash, checks, Visa and MasterCard. If we are NOT a contracted provider, but submit claims electronically to your insurance provider as a courtesy, we will NOT accept their discounted rates.
- After the insurance company has processed the claim (such as unmet deductibles, co-insurance, or non-covered services), we will send a bill for the balance. Payment is due upon receipt. Outstanding balances not paid within 60 days are subject to a $10.00 rebilling fee.
- We are NOT providers of United Heathcare, Heathnet, Blue Cross EPO, or any HMO plans.
- It is the responsibility of the patient to notify our office of any change in insurance, mailing address, or contact information.
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| School Forms Policy: |
- You may mail or fax any forms that you need filled out for schools, camps, daycare.
- There is a $10 charge for forms filled out by the doctor or nurse.
- There is a 1 week turn around time for forms. Please send your forms in early as we get many requests before school starts.
- If you need a form completed urgently, there is a $20 fee for a 24 hour turn around time.
- If your school form does not require a doctor's signature, you can request vaccine information from our office staff and fill in school forms yourself.
- Any school forms brought in at the time of a Well Child Check-up can be filled out at the time of your visit with no charge.
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